Clear coverage. No fine print games.
Collapsible rain barrels include a 2-year leak-proof warranty; tree watering bags include a one-year manufacturing warranty. Here is exactly what we cover.
Collapsible rain barrels — 2-year leak-proof warranty
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Manufacturing defects at seams, the brass O-ring outlet spigot, or fill port within two years of purchase — including leaks at the spigot. We repair or replace at our discretion.
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UV fading, cosmetic wear, punctures, overfilling beyond rated capacity, freeze damage without draining, or damage from sharp objects during storage.
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Email support@loavara.com with your order number, photos of the defect, and a short description. We respond within one business day.
Tree watering bags — 1-year warranty
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Manufacturing defects in seams, zippers, or the fill port within one year. Normal UV fading and soil staining are not defects.
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